My Kitchenaid side by side refrigerator stopped cooling. Service Masters came out and determined that it was the compressor. I authorized the repair and their technician, Kevin, came out to start the work. After bleeding the freon, it was apparent the coils and copper had deteriorated. It was at this point, Kevin explained they could do the repair but most likely within a year or so, the compressor would fail given the condition of the cooper and coils. He had invested quite a bit of time and effort in ordering parts, travel time and diagnostics. He could have easily done the repair and been paid. I greatly appreciate Kevin's honesty and realistic appraisal of investing in a major repair. It's not often you find such a honest repairman and company. I highly recommend Service Masters.
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By far the fastest service I have EVER had! Literally within an hour Tony was at the door to fix our ice maker. He was quick and efficient and gone in 30 min...everything fixed and ready to go. Amazing...good service and knowledgeable tech...great combination!
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Called these guys to fix my SubZero freezer, and within an hour mechanic was there with parts on truck to finish the job on the first trip. Thank you Service Masters
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I find the ck if your human box hilarious,but your repair service and professional staff are nothing less than perfect!Thank you for prompt,courteous and exceptional work.I live in San Fernando and my wife is a cancer survivor and keeping our home Cool is a necessity for her proper care.Alex took the call early Saturday morning and sent Tony to fix our problem within an hour! Amazing work by anybody's standards.I love you guys ,thank you.
Thank you for your kind words. We are glad we could help you.
Called and within 15 minutes I had an appointment for the same day! Alex spent time explaining how things work and made sure I understood the pros and cons to what I was asking about! Very honest, professional and courteous.
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Service Masters did a wonderful job and could not thank them enough for fixing our washer... Mark and Milena Tomson , Client