My Kitchenaid side by side refrigerator stopped cooling. Service Masters came out and determined that it was the compressor. I authorized the repair and their technician, Kevin, came out to start the work. After bleeding the freon, it was apparent the coils and copper had deteriorated. It was at this point, Kevin explained they could do the repair but most likely within a year or so, the compressor would fail given the condition of the cooper and coils. He had invested quite a bit of time and effort in ordering parts, travel time and diagnostics. He could have easily done the repair and been paid. I greatly appreciate Kevin's honesty and realistic appraisal of investing in a major repair. It's not often you find such a honest repairman and company. I highly recommend Service Masters.
Thank you for taking your time and your kind words.
